Dialpad is a cross-channel 'softphone' revenue platform with voice, movie, call Heart, and messaging characteristics. It is not a CRM in and of itself but a light-weight but effective Resource that integrates with more wide-showcased CRM platforms like Zendesk and Salesforce. Customer support Reps has to be trained to worth https://directmysocial.com/story4649304/not-known-details-about-sotfware