Please be prepared to present the initial receipt and packaging from the faulty battery on the store of invest in. If purchased from STIIIZY.COM, you should Call us at [email protected] to build your return. If you believe you've been marketed a copyright STIIIZY product, you should email us at https://stiiizy-starter-kit-amazo42075.blogsidea.com/41742761/the-starter-kit-company-things-to-know-before-you-buy